Michael J. Dikkema, CCNP, CCIP
113 Strongberg Drive
Winnipeg, MB
R2G 4H5
Home: (204) 667-9207
Cell: (204) 981-6840
mjd@moot.ca
______________________________________________________________

Certifications

- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- IBM eServer iSeries Technical Solutions Design V5R2


Employment

  December 2002 - Present: Network Consultant - Ikthuse Consulting

- Performed a 300 seat Notes/Domino installation for Riverside Healthcare 
  Facilities
- Consulted for Ceridian Canada on the largest Domino/Windows to 
  Domino/Linux migration in Canada to date.
- Designed and implemented a redundant and scalable data network design 
  for Dryden Telecom including Ethernet, DSL, Wireless and Dialup users.
- Converted Windows Domain Controller environment to Linux running Samba
  for Dryden Police to meet Municipal Government requirements
- Designed and implemented a cryptography solution for a Canadian retailer 
  with over 20 stores using Linux, PGP, Sendmail and Perl
- Created a central services extranet using IPSec on Cisco routers, 
  Linksys VPN routers and Checkpoint firewalls
- Responsible for IP security, Linux and networking hardware for 
  employer and clients
- Installation and Administration of Lotus Domino on Linux and 
  Windows

  August 2002 - December 2002: Systems/Network Consultant - Infogenerator 
                Systems LLC.

- Designed and administrated a 20 machine non-computational Linux cluster
  including redundant Web, Mail, DNS and SQL services
- Constantly optimized systems to enhance performance
- MySQL database administrator for approximately 30 databases from
  very small to over 100 GB
- Created administration and automation applications in C, bash and 
  Perl

  March 2000 - August 2002: Systems/Network Administrator - Internet
                            Solutions, Inc.

- Maintained ISDN, WWAN and Ethernet networks for customers
- Maintained Web, DNS, Mail and FTP services for 400 customers
- Migrated a Windows 2000 office environment completely to Linux
- Co-developed a web based application to post jobs to various job sites 
  using HTML, Perl, CGI, Apache and MySQL
- Designed databases for several web based applications using MySQL
- Trained new employees to use Linux systems
- Single point of contact for technical issues for customers
- Solely responsible for all systems and network equipment, 24x7x365

  November 1998 - October 1999: Technical Support Agent - Convergys

- Answered inbound technical support questions for customers relating to 
  AT&T Worldnet Dialup service
- Diagnosing Windows 95/98/NT and Mac modem and internet application issues
- Floorwalker: Responsible for answering more difficult questions from 
  Tier 1 agents
- Received top call quality award for 6 consecutive months


Skills

  Network Protocols

- Layer 1: ISDN, T-Carrier, Async, Fundamentals of SONET, DPT, SRP
- Layer 2: 802.3 Ethernet, ATM, 802.1d, 802.1Q, ISL, MPLS, MPLS/VPN, PPP, 
           Frame Relay, HSRP, CGMP, IGMP, VTP, Multilayer Switching, Frame 
           Relay and ATM QoS, RSVP, MPLS-TE
- Layer 3: IP, IPX, Appletalk, RIPv1, RIPv2, IGRP, EIGRP, OSPF, Integrated 
           IS-IS, BGP, MP-BGP, IP QoS, IPSec
- Layer 4: TCP, UDP
- Layer 5-7: SNMP
- Applications: MRTG, WhatsUp Gold, Visio

  Systems

- 8 years with Linux (Slackware, Redhat, Debian) on x86 and Sparc 
  architectures
- Windows versions 3.0 through Server 2003
- Apache with mod_perl, PHP and OpenSSL
- MySQL administration
- BIND as Master and Slave for over 400 domains
- Sendmail, Qmail, Exim and Postfix mail servers
- Samba as a file server and Windows Domain Controller
- A wide variety of other unix services
- Lotus Notes/Domino Administration
- Exposed to Microsoft IIS
- Exposed to FreeBSD, OpenBSD, SunOS

  Hardware

- Cisco 7200 VXR, 3600, 2600, 2500 series routers with HSSI, Fast/Gigabit 
  Ethernet, and ATM line cards
- Cisco 3550 EMI/SMI, 2950, 2900XL switches
- Cisco Localdirectors
- Ascend MAX ISDN routers
- Elastic Networks DSLAMs
- Dell Poweredge 6500, 6450, 2550, 2450, 300 servers
- RAID devices such as AMI MegaRAID, Dell Powervault 210s and 3ware IDE 
  controllers
- A wide range of Intel based systems and PC hardware
- Checkpoint firewalls
- IBM iSeries midrange servers

  Programming

- Perl, C, bash
- MySQL
- HTML, XML


Education

- September 2003 - Completed Cisco Certified Internetwork Professional 
                   (CCIP) certification via Self-Study

- July 2003 - Completed Cisco Certified Network Professional (CCNP)
              certification via Self-Study

- January 2003 - Completed IBM eServer iSeries Technical Solutions Design 
                 V5R2 Certification

- August 2002 - Completed Cisco Certified Network Associate (CCNA)
                certification via Self-Study

- 1996 - 1998 - Attended University of Manitoba. Completed all 1st and 2nd 
                year computer science courses

- 1995 - Completed Dual Diploma Program at Kildonan East Collegiate - Arts
         and Science, Electronics


References available upon request.